I was a member of Anytime Fitness for about 12 months when my family relocated and I had to cancel my membership. I spoke with Andrea (who doesn't even work at the location anymore) and she assured me that my membership would be cancelled.
3 MONTHS LATER I get a call from a COLLECTION AGENCY!!!! I called Anytime Fitness and, when I asked to speak with Andrea, Courtney (the General Manager) informed me that Andrea doesn't work at the location and that my membership was never cancelled!!! She stated that they don't know how to remove the file from Collection status and that she spoke with the owner and there's nothing they can do. I'm a banker for God's sake!
I would never jeopardize my job over a lousy gym fee!!
I will NEVER EVER go back to Anytime Fitness and I will make sure everyone I know doesn't either. WORST EXPERIENCE EVER!!!
Product or Service Mentioned: Anytime Fitness Membership.
Reason of review: Problem with delivery.
Preferred solution: Let the company propose a solution.