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Customer service
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Strike 1 - set up meeting to discuss membership - no one showed up to meet me

Strike 2 - decided to try again (trust is a little shaky but maybe they will rectify that). Was given name of person to meet with.

Arrived to be told that no such person exists--"I" am wrong. Trust totally destroyed--left premises. Called when I got home. Wanted to speak to manager.

BQuestion of the day--Was I or wasn't I talking to the manager.? All of a sudden the same person that answered the phone who said the manager wasn't there says that I'm speaking to the manager ( the voice is the same). Blames the name discrepancy on the switchboard. Ok......maybe.

Just have no trust in dealing with these folks. How do you know who you are really dealing with? I don't care about names but I do want to know that I am being dealt with honestly. Strike 2 you're out.

Too many gyms out there to deal with questionable people.

Product or Service Mentioned: Anytime Fitness Customer Care.

Reason of review: Poor customer service.

I liked: Convience of location.

I didn't like: No help on the phone, Manager bad.

Company wrote 0 public responses to the review from Jan 15, 2015.
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