The Anytime Fitness in Washington, Pa is absolutely terrible. I have had a membership there for 4 months and I have had a bad experience since I started.
Every time I go to the gym there is not a single piece of cardio equipment available to use. As I am in my stage of weight loss, cardio is essential to my work out plan. I have tried contacting the owner and employees based on my experiences and disappointment. They responded by saying I should try their free 30 day workout class.
Since I had decided to become healthier and more active, I have made a custom work out plan along with a strict diet. I do not want to participate in group classes even if it is free. I want to follow MY plan. I also tried explaining how I drive 10-15 minutes from my house to come to the gym and that when I get there I automatically see no available equipment so I end up waiting for several minutes.
The machines are constantly full so I end up driving home. They replied by saying try coming at these times. As a full time worker, I do not have time to come on someone else's "preferred time". I have a very busy schedule that limits my time for anything.
I simply asked if there was anything I can do to cancel my membership. She then continued to give me options and recommendations, but I am simply not happy with the gym. They said if these recommendations do not work then we can discuss way to cancel membership. Before I could even reply, she sent another email stating that we cannot cancel.
Why give me the option if I cant choose it?
I am extremely disappointed with Anytime Fitness specifically at this location because they only have 5 treadmills and 4 elliptical. In a town with about 14,000 residents, I would think they would make room from more equipment.
Product or Service Mentioned: Anytime Fitness Membership.
Reason of review: Unsatisfied with service .
Preferred solution: Cancel my membership.
Anytime fitness Cons: Dislike and do not recommend new members.