I pre-paid for personal training that i was not able to use, due to some traumatic personal events. My trainer refuses to give me a refund. She claims that she must "protect" herself. Protect herself from what?? She didn't have to do a darn thing but gets to keep $500!!! Where's my protection as a consumer?
I have been trying to get copies of the "supposable" paperwork i signed letting me know there were no refunds, but the flakey trainer is taking her time getting it to me..claiming all kinds of wishy washy excuses. When i used the training services before she was constantly sick and cancelling on me without 24 hours notice, forgetting her scheduling books, forgetting to give me copies of my paperwork (which i never did get), and pretty much asking me the same questions over and over each session b/c she couldn't remember anything!
Product or Service Mentioned: Anytime Fitness Personal Trainer.