Parrish, Florida
Not resolved
3.3
Details
0 comments

I have been a member at the Parrish Anytime Fitness for over a year. In reference to equipment, the place is always very clean and has a great set up.

However, the staff is the reason I am in the process of cancelling my membership. Liz specifically made me feel very unwelcomed; I have never been treated so rudely in my life. She is very unprofessional, and when I wanted to make a manager aware of her terrible service, she said she was a manager and there's nothing I can do about it. On top of that, it is near impossible to get out of the contract, even after the contract is over (crazy, I know).

My contract ended in early October, yet Liz refuses to let me cancel.

I actually had to call a different location to have them send me the cancellation paperwork. Honestly, it has been an absolute nightmare and I would not suggest going to this gym unless you want to spend $40 a month to be treated like ***.

Product or Service Mentioned: Anytime Fitness Membership.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

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