Anytime Fitness

I had an issue where the manager at Elmwood Park, NJ location of Anytime Fitness, Domenica Parra, embarrassed me and was disrespectful on the phone. The situation was that there was a person who was a member of the gym who had issues with his Membership and he was waiting at the door for minutes.

He showed his card and went straight to discuss issues about his membership. I swiped in and that person followed behind me. The Manager got on the phone with the woman working there, Nicole Madjanski, and informed me about the $50 tailgating fee. I had no intention of letting this person in and did not know anything of their membership issues.

They were then very disrespectful to me on the phone and gave me no opportunity to explain myself. I faithfully come to the gym and pay for myself and my wife and mind my business. I come to the gym to help deal with my Mental Health issues and Domenica was rude and disrespectful to me. I use this gym because it is two minutes away from my house.

I was very upset and embarrassed after what Domenica did to me.

I was unable to communicate to anyone else and am now stuck with this mess. I would like to find an amicable resolution as this gym has helped me a lot with my MH issues.

Be I had an issue where the manager at Elmwood Park, NJ location of Anytime Fitness, Domenica Parra, embarrassed me and was disrespectful on the phone. The situation was that there was a person who was a member of the gym who had issues with his Membership and he was waiting at the door for minutes.

He showed his card and went straight to discuss issues about his membership. I swiped in and that person followed behind me. The Manager got on the phone with the woman working there, Nicole Madjanski, and informed me about the $50 tailgating fee. I had no intention of letting this person in and did not know anything of their membership issues.

They were then very disrespectful to me on the phone and gave me no opportunity to explain myself. I faithfully come to the gym and pay for myself and my wife and mind my business. I come to the gym to help deal with my Mental Health issues and Domenica was rude and disrespectful to me. I use this gym because it is two minutes away from my house.

I was very upset and embarrassed after what Domenica did to me. I was unable to communicate to anyone else and am now stuck with this mess.

I would like to find an amicable resolution as this gym has helped me a lot with my MH issues. I understand the safety issues, but I did not do this on purpose.

I am an openly gay man, I am not attracted to my trainer, he is skinny, scrawny and looks as if he just started working out nor have I ever said anything lewd to him I have gone out of my way to be extremely generous, honest and kind, NON OF THAT MATTERS though HE IS EXTREMELY HOMOPHOBIC personal trainer. However if you were to meet the two of us separately, Who has been a member of four plus years that I know outside of the gym was SHOCKED when I told him, No Geoff is straight.

ANYONE WHO FOR MONTHS NOW CAN NOT even say, Hello, Good Evening, How are you?, He doesnt say a word, ADMITS HE HATES MOST PEOPLE. Why in Gods name would you hire someone who cannot even smile, reeks of Hate and has CONDEMNED me numerous times. Geoff in Carver, MA has repeatedly been BEYOND abusive, lying to members grotesquely about me, while I was 10ft. away CLEARLY I COULD HEAR HIM.

I have repeatedly asked him to stop BUT he is one of those arrogant trainers who Thinks he is BETTER THAN EVERYONE ELSE. Xmas eve was the last straw beyond degradation of a human being.

The things he has said to me I would not say to my WORST ENEMY, which of course I let him know but what he does instead of respectfully answering you, is stare at you giving me the evil eye. ANYTIME FITNESS NEEDS TO BE HELD ACCOUNTABLE AND ASHAMED OF HIRING SUCH AN OPENLY BACKWARDS HATEFUL PERSON.

I signed up for group training. Despite having nothing against the trainer - I'm sure he was doing his best to provide the workout he thought would be effective - this gym does not care if you are injured from their workouts.

Each time I worked out, I couldn't walk or sleep because my back and hip hurt so badly. They will only let you out of the contract if they permanently disable you! You have 2 days to decide if this is for you or not. For a company that is supposed to stand for wellness, they have failed miserably.

They will charge me $150 for early cancellation and a huge portion of my membership over a 2-year period. You can early terminate the contract, which includes a $150 cancellation fee, 20% remaining agreement value, and a 30-day notice, and in case you think that's not a lot, let me break it down for you: $1268.80 + $150 + $252 = $1670.8 for being injured and having to spend even more for chiropractic work.

Subject: Formal Complaint Regarding Unethical Conduct of a Personal Trainer in Anytime Fitness Philippines Scape Macapagal

Dear Anytime Fitness Management,

This is to formally complain about the conduct of one of your personal trainers in Anytime Fitness Scape Macapagal, Renzon Hular. The trainer is engaged in multiple romantic relationships with his clients despite the fact that he is a married person.

One of the clients is in a vulnerable state; he grabbed the opportunity, which has led to the clients' being uncomfortable with continuing training in the club. This situation presents a significant ethical issue that could adversely affect the gym's productivity and negatively impact other clients and staff. We view this as a gross abuse of the trainer's position of trust and authority. Such behavior is unethical and creates a hostile and uncomfortable environment for other clients and staff.

A romantic relationship between a personal trainer and client is a clear breach of professional ethics.

This behavior can create a conflict of interest, compromise the trainer's objectivity, and potentially lead to favoritism or biased treatment of clients. Furthermore, it can foster an uncomfortable or even hostile environment for other members and staff, undermining the integrity and professionalism of Anytime Fitness.

We are concerned that this situation may compromise the trainer's professional judgment, create a potential conflict of interest, damage the gym's reputation, and lead to an uncomfortable environment for clients and staff.

Personal trainers have a code of ethical conduct to follow. Anytime Fitness must keep and maintain the premises in a safe condition. The gym-goers alleges Anytime Fitness failed to properly train its employees, supervise employees, and provide a safe facility for visitors and other business guests.

We urge you to take appropriate disciplinary action against Renzon Hular, the personal trainer involved.

This may include disciplinary measures, such as termination of employment immediately, to ensure that all staff adhere to the highest ethical standards. Maintaining a professional and respectful environment for all members and employees is important.

We also request that you review your policies and procedures to prevent similar incidents from occurring in the future.

We look forward to your speedy action to this serious matter and request to be informed of the actions taken to resolve this issue.

Anytime Fitness Scape Macapagal Members

This particular location - Anytime Fitness, 2040 Louetta Rd, Spring, TX 77388 - we have been members for over 12 years. We have always enjoyed this gym despite it being sold three times in that time span.

The most recent owner of this gym location was, quite simply, pathetic, to say the least! It abruptly closed on 9/4/24, with no notification to us about the closure. We were charged additional money the three previous months, with no explanation or notification, with the owners already knowing the gym was going to be closed on 9/4. Also, the 'manager/trainer' at this facility, 'Johnny T' of this gym, was very dishonest and deceiving.

He said the gym was making enhancements, making claims the gym was charging us an additional cleaning fee and on and on and on. It was horrible and totally false! Anytime Fitness Corporate should be aware of this scamming franchisee owner. Anytime should also thoroughly screen all new potential franchisees to determine their honesty and integrity.

This Louetta owner gives Anytime Fitness a terrible name and reputation.

Actually, Anytime Fitness Corporate should also, quite honestly, refund us the additional payments we paid to this gym for the past three months to this fraudulent franchisee, but we know it will never happen. We hope this 'answer' reaches the top management decision makers and informs them and makes them fully aware of your Company's practice and way of doing business, as we will always be very disappointed with Anytime Fitness.

I canceled my personal training sessions over two months ago and this is my third time being charge monthly. When I signed up, I explained I was working out of town.

Did not know how long I would be there and I was told it was a month-to-month. I sent in a cancellation form and was told by the manager Gina that this was not acceptable and that she would not be turning it in and I explained over and over I want my money back. I want this contract canceled and Im being met with Deaf ears.

This is the Rockford Illinois location on Alpine Road. The management is awful at this place and I will continue to escalate these complaints until this is resolved.