Anytime Fitness - RE: Membership Fee + Failed Payment Fee
Question. I enrolled at Anytime Fitness and I told them that I dont have a credit card. I gave them my Debit Card and they accepted. Now, I am charged a "Failed Payment Fee" but, I was paying in cash yesterday and it was not accepted and they told me that I will be charge a late payment fee.
My monthly is every 1st of the month. I was not late. And they told me that since my card is a debit, the auto pay will not work. Which is weird because that is a give, they even made me sign an authority to deduct form.
Kindly shed light to this. I was told by professional customer person that this is not my accountability and that this shouldn't even happen.
Appreciate it. Please send your reply at jmtarrobago@***.com
Jennie
Reason of review: Pricing issue.
Monetary Loss: $4.
Preferred solution: Full refund.
Anytime Fitness Cons: Not providig fair resolution, Unfair billing charges.
Location: Manila, Manila
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