Everytime I call Anytime Fitness Pioneer Branch's landline number, no one ever picks up-- Even if I call between twelve noon to eight pm, which is supposed to be their office hours. I was going to ask about my membership payment status, which is very urgent.
I even tried contacting my assigned Account Manager but her mobile phone does not work anymore either. It has been very frustrating. My only free time to go to the gym is during non-work hours so there are no staff members that are available to talk to. Getting in touch with them seems impossible from my end.
They're the worst in customer service. I am very disappointed.
Product or Service Mentioned: Anytime Fitness Membership.
Reason of review: Problems with payment.
Anytime fitness Cons: Poor customer service.