When I first got my membership I also paid for a personal trainer in full. And guess what he quit two weeks later.
I asked about my money he stated I could get a refund that was a lie. i asked the girl at the main desk about a refund she stated they don't give refunds that i could get another trainer. I tried someone else but it was when he wanted to workout not when I could. I still don't have a trainer or my money back.
They get to keep my money and i get screwed. I WILL NOT renew my contract!!!
Product or Service Mentioned: Anytime Fitness Personal Trainer.
Monetary Loss: $300.