New Prague, Minnesota
Not resolved
0 comments

I moved 2 hours away from the anytime fitness that I had membership with and have not worked out in about 15 months or more..when I got an email that they were going to charge me $5 more because I use a credit card to pay for my membership, I emailed them saying that I have moved and need to cancel anyhow because the closest anytime is about 40 min. drive and I haven't really used my membership anyhow...they email me saying I have to go back to my original fitness club (which may I remind you is a 2 hour drive one way to go there) and cancel...It shouldn't be that difficult to cancel membership at all...all they are doing when they do this is making it where a long time customer of theirs will never return back to them ever again because they made this a very negative experience and cause more grief then is necessary!!

Product or Service Mentioned: Anytime Fitness Membership.

Reason of review: Return, Exchange or Cancellation Policy.

Preferred solution: Let the company propose a solution.

Anytime fitness Cons: Cancellation policy, Lack of assistance.

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