Got an email from ABC Financial Services, who take care of finances for Anytime Fitness, saying my monthly payment didn't go through and they are charging a $10 late fee AND a $20 service fee. This was because I got a new card from my bank and didn't update the info with Anytime.
I called ABC to inquire and was told all their billing policies are in the contract and I would have to pay the fees. Simply explained that I would appreciated an email earlier so that I could fix the problem instead of sending one with the fees already charged. Also mentioned I would not sign up with Anytime Fitness next year and she immediately put me on hold to ask her manager. They ended up waiving all my fees so I just paid the monthly rate.
Hooray for putting the pressure back on them! It works.
Product or Service Mentioned: Anytime Fitness Manager.
Monetary Loss: $30.