I went to try the 7 days free trail ,that they offer on line . they offer me personal trainer and private class , the next day when I ask for personal trainer they told me I have to make an appointment , I feel up a card they give me for the appointment , they told me they will call me ...I wait 3 weeks and nobody hasn't call me yet, I went to cancel the membership and I have to paying $172.00 to get out the contrac , which they never told me that at the beginning and I never receive a copy of the contract !
Product or Service Mentioned: Anytime Fitness Personal Trainer.
Reason of review: Poor customer service.
Monetary Loss: $172.
Preferred solution: Let the company propose a solution.
Anytime fitness Cons: Not being able to cancel, No help on the phone, Response from staff worker, Poor customer service, Bad manager.