I signed up for a 2 year contract January of 15, and I was assured several times that I could cancel it whenever I wanted, provided I paid an early cancellation fee. I went in a few weeks ago, and said I wanted to cancel my policy.
The owner said that would be no problem, he gave me some forms, and told me to call a number. I called the number, and they said that the "club" doesn't allow for early cancellation unless I have a medical reason, or I moved.
I called the owner, and asked him what this was about, and he denied ever telling me that I was allowed to cancel whenever I wanted! This gym is crooked, and they will do and say whatever they want to you!
Product or Service Mentioned: Anytime Fitness Membership.
Reason of review: Return, Exchange or Cancellation Policy.
Anytime fitness Cons: No resolution to problen, Dishonest employees, Dishonest manager, Bogus cancellation policy.