We joined and signed a agreement a year ago. At the end of our contract I went in and told them we were not staying with the gym so please close our account.
I signed the paper to discontinue. Then they took another payment out in Janurary so I called and was told that they had no paper work from me. So in other words they lost the papers I signed. So I was told to come in and sign another one and our money would be refunded.
Ok. Two weeks later still no money refunded. Went back in. Talk to them again.
Was told it will be 7-10 business days and money should be in our bank.
Yea right. Please do yourself a favor and don't go to anytime fitness.
Product or Service Mentioned: Anytime Fitness Membership.
Reason of review: Problems with payment.
Monetary Loss: $73.