Anytime Fitness Contact Information

  • (800) 704-5004

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Headquarters Address:

Anytime Fitness
111 Weir Drive
Woodbury, Minnesota 55125
United States

Social Networks:

Summary of Anytime Fitness Customer Service Calls

734 TOTAL CALLS
93% SUCCESSFUL CONNECTIONS
02:32 AVG CALL DURATION
7% ISSUES RESOLVED

Customers Contact Anytime Fitness to Ask about:

Activation/ Cancellation:

  • “Need to cancel account”
  • “Renewing my pass”
  • “My fiance cancelled her membership but they didn’t process it right and have her in collections now”

Payments and Charges:

  • “Random charge”
  • “Problems with billing /staff”
  • “Payment issue”

Account:

  • “Need to pay old balance off”
  • “Account”
  • “You illegally took $207 from my account which was not authorized.I want my money back immediately. This calls for a law suit which I will proceed with. You have put me in financial distress.”

Staff:

  • “Staff”
  • “Customer service horrible rude, gym is dirty”
  • “Problems with staff”

Request for Information:

  • “About personal training”
  • “Question about tanning”
  • “I am from Michogan and forvot my key. I wpuld like to request temporary pass while im here in delaware”

Return/ Replace:

  • “My gym will not return my calls for almost a month”
  • “Return keyfob”

Refund:

  • “Refund”

Cards:

  • “Change of credit card”

Employment:

  • “Can't join noones never there to do so been there 8 plus times still no employer there at all”

Other:

  • “Key fob not working”
  • “Financial”
  • “Personal”

Anytime Fitness Rating Stats

2.0 out of 5 stars
based on 506 reviews
See all 1269 reviews reviews

Rating stats

  1. 201 reviews
  2. 178 reviews
  3. 75 reviews
  4. 31 reviews
  5. 21 reviews

Rating trend

About Anytime Fitness

Top 5 Anytime Fitness Products

Facility, Gym Facility, Shower Facility, Tanning Facility, Account

Top 5 Likes about Anytime Fitness

Convience of location, Hours, Access to all facilities 24 7, Price, Equipment

Top 5 Dislikes about Anytime Fitness

Poor customer service, Not being able to cancel, No help on the phone, Manager bad, Response from one staff worker

Summary

Anytime Fitness, LLC is a large health and fitness club. The company was founded by Chuck Runyon, Jeff Kinger, and Dave Montersen in 2002. Its headquarters is based in Woodbury, Minnesota, United States. Anytime Fitness offers a broad range of services including personal training, wellness programs, zumba classes, cardio classes, and body conditioning classes. The club also specializes in yoga classes and spinning cycles. There are more than 3000 gym locations in the United States, Canada, New Zealand, United Kingdom, the Netherlands, and other countries. Each location is open 24 hours a day, 7 days a week, 365 days a year. Each gym is equipped with rowing machines, stair climbers, synergy 360 systems, cable crossovers, ellipticals, and many more. The company offers franchise opportunities

Anytime Fitness reviews and complaints

Anytime Fitness is ranked 52 out of 513 in Fitness Centers category

Area Served

USA, Worldwide

Payment Methods

MasterCardVISA

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Anytime Fitness Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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