Anytime Fitness Phone Numbers and Emails

Toll-Free Number:

  • (800) 704-5004

Send Message

Customer Service:

  • (888) 827-9262
    Toll- Free

Legal:

  • (651) 438-5000
    DMCA Inquiries
  • (888) 501-6535

Anytime Fitness Emails:

Complaints/ Feedback
Legal
DMCA Inquiries, Privacy Inquiries
Media
molly.hollway@sebrands.com
Is this your business?
More phone numbers and emails Less phone numbers and emails

Anytime Fitness Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Anytime Fitness Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call Anytime Fitness is 8007045004. 81% of consumers used this number to address their issues and concerns.

  • The average hold time is from 3 to 5 minutes. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as Anytime Fitness may ask you for the following information to identify you as a customer: first and last name, address or email.

View full overview ›

How to Contact Anytime Fitness Customer Service?

Most Popular Number:

(800) 704-5004
Total calls: 2 589 Issues resolved: 51 Last call: May 21, 2024

Anytime Fitness corporate creates an environment of the best fitness and holistic health inside the gym for all fitness enthusiasts. Customers can get in-person interaction for a more personalized experience and the tangible experience of the gym equipment and the services offered. They can visit the Anytime Fitness headquarters. It is 111 Weir Drive, Woodbury, Minnesota 55125, United States.

A mode of communication for several individuals is dialing one of the published Anytime Fitness phone numbers. This allows you to contact the support team and inquire about different plans and pricing they offer. The most commonly used toll-free number is 1-800-704-5004. You can dial the number and get information on getting club access, personal training, day passes, and payment procedures. Another Anytime Fitness corporate phone number that is used often is 1-888-827-9262. Customers who want more information about DMCA inquiries can contact the support department by dialing 1-651-438-5000. The team representatives are always ready to provide the best customer experience possible.

Anytime Fitness customer service is open 24 hours, seven days a week, which makes it very convenient for customers. If you prefer to get online support, open the official website and click on the Contact Us option. Click on the scenario that best fits your inquiry and get the necessary assistance. The scenarios range from billing inquiries to providing feedback, signing up for a membership, or canceling the membership. If you scroll down on the Contact Us page, you will also see an option to give feedback where you have to click Submit feedback. The form opens where you must fill out the requested details, and the representatives will get back to you.

The website currently needs the feature to sign into your Anytime Fitness account. However, you can download this Anytime Fitness app on the website to get the coach's support and customer service outside the gym. You can also connect with fellow members and get prompt answers to questions and doubts. For this, scan the QR code on the official website and create an account or sign in if you have already done so. You can write to Anytime Fitness' email address, which is customercare@abcfitness.com.

PissedConsumer Club

Contact Information

Anytime Fitness Website:

Anytime Fitness Help Center:

Corporate Office Address:

Anytime Fitness LLC
111 Weir Drive,
Woodbury, Minnesota 55125
United States

Fax:

+1(651) 438-5099

Anytime Fitness Customer Service Reviews

1.4 / 5
Bad
Guest-5863545
They are heartless

They pressured me every time I entered the gym. When I told them i needed to cancel they said I needed to pay 50 percent of the balance. I cannot pay it

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Daniel X Oub
My contract hasn't been cancelled per written request
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

Don't ever enter into a contract with these *** You'll regret it later due to all the hidden scam fees. I hate this company so much.

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Guest-5148488
Personal training
stars-rating stars-rating stars-rating stars-rating stars-rating
2.3

No personal trainer at Uncasville location and have asked for a freeze on my account on many occasions but keeping getting charged funds for a service not being provided in a timely fashion

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How Good is Anytime Fitness's Customer Service?

Mallie Abp
Mallie Abp
Feels Neutral | Apr 26, 2024

Once the issues were brought to their attention, and they listened, manager was 100% cooperative and willing to make things right. I was 100% satisfied by the end of our call.

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Robin G Wvr
Robin G Wvr
Feels Disappointed | Mar 06, 2024

It is impossible to talk to anyone on the phone, if you leave a message Noone calls you back

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Mahesh Vsq
Mahesh Vsq
Feels Disappointed | Aug 02, 2023

Couldn't speak to anyone. Stupid bot that led nowhere. This is ridiculous. Other gyms aren't this difficult

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David S Pku
David S Pku
Feels Disappointed | Mar 08, 2023

Terrible experience I was lied to about the fees I was joining when they told me there was a six dollar sign up membership fee for the year all the girls fees would be waived and then they ended up charging my bank $192.03 weeks later

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Zarion Crr
Zarion Crr
Feels Disappointed | Nov 29, 2022

Customer service was great, and in all any time fitness itself has been great. Just wish the person who operates the one closest to me which is 25 miles away. Would be more willing to help and answer questions or call you back when he says he will.

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Summary of Anytime Fitness Customer Service Calls

3.2K TOTAL
CALLS
02:34 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Anytime Fitness?

Activation/ Cancellation Question:

  • “My contract hasn't been cancelled per written request”
  • “Cancel my membership still trying to charge me”
  • “Cancel membership”

Payments and Charges Question:

  • “Needed help getting someone to explain charges that didn’t match our education of the contract and confusion with freeze policy and hold policy $10/month.”
  • “Billing”
  • “Bill status”

Product/ Service Question:

  • “Access pass”
  • “Membership issue”
  • “Trying to find 28 day workout challenge for beginners”

Account Question:

  • “Membership problem”
  • “Membership cancelation”
  • “My membership”

Request for Information Question:

  • “Complain about a location”
  • “I have a question”
  • “To talk about my account and *** about the lack of service”

Staff Question:

  • “Customer service”
  • “Follow up on Rude Manager with mistake on her part and threats of police involvement”
  • “Manipulative/v rude behaviour on reception”

Refund Question:

  • “Refund of charges for personal training on the wrong card”
  • “To remove and seek refund for user on account not being used”
  • “Need refund”

Cards Question:

  • “Change credit card”
  • “Keycard won't work”
  • “Key card not working”

Return/ Replace Question:

  • “I had some anytime fitness he asked if I want to come to his gym I need to change my membership to his gym that I go 5 times a year maybe”
  • “The won't answer the phone, the do not return voicemails. Answer FB messages or email.”
  • “I was a silver sneakers member and would like to return”

Employment Question:

  • “Employment”
  • “I am a former employee and I am owed money by my manager”
  • “Contact about employment”

Shipping and Delivery Question:

  • “5 people in family got membership in January 2021 together for 1 year and did not receive the duffel bag and bottle as promised”
  • “I referred two people and haven't gotten my points for it”
  • “Can’t get the director at my location to respond to emails”

Other Question:

  • “Complaining”
  • “My locker is not opening”
  • “No one will call me back”

About

Related Companies

Self Esteem Brands, Anytime Fitness Australia, Waxing The City, Healthy Contributions, Real Estate by Self Esteem Brands

Summary

Anytime Fitness, LLC is a large health and fitness club. The company was founded by Chuck Runyon, Jeff Kinger, and Dave Montersen in 2002. Its headquarters is based in Woodbury, Minnesota, United States. Anytime Fitness offers a broad range of services including personal training, wellness programs, zumba classes, cardio classes, and body conditioning classes. The club also specializes in yoga classes and spinning cycles. There are more than 3000 gym locations in the United States, Canada, New Zealand, United Kingdom, the Netherlands, and other countries. Each location is open 24 hours a day, 7 days a week, 365 days a year. Each gym is equipped with rowing machines, stair climbers, synergy 360 systems, cable crossovers, ellipticals, and many more. The company offers franchise opportunities

Anytime Fitness reviews and complaints

Anytime Fitness is ranked 71 out of 338 in Fitness Centers category

Area Served

USA, Worldwide, Asia, Canada

Payment Methods

MasterCardVISA

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