Muswellbrook, New South Wales
Not resolved
3.6
Details
0 comments

After 5 years of collecting payment from me, I am told I have to pay $69 to replace my access key tab. I seriously doubt they are worth that much.

I mean maybe a small fee to ensure people look after the one they got but that is ridiculous and now I can't access the gym after office hours till I give them the money. I think after thousands of dollars from me they could maybe be a little more lenient on this one. At this point I am really considering cancelling my membership as I don't see how this is fair.

The ladies who work there are lovely and I have absolutely no issue with them as they are only doing there job. But I have had enough of this company's treatment of me as its not the first time they have screwed me over.

Product or Service Mentioned: Anytime Fitness Customer Care.

Reason of review: Pricing issue.

Monetary Loss: $69.

Preferred solution: Let the company propose a solution.

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