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I joined the Anytime Fitness gym on Prosperity Church Rd. I was not aware i was entering into a contract because Gwen told me a 30 notice was required to cancel.

Now i want to cancel because I haven't been able to find work and i am being told that i am under contract. The personal trainer name Gwen was very disrespectful to me. She yelled at me and was out of line when she said 'you knew you didn't have a job when you joined'. She was TOTALLY rude, talking over me telling me I was lying.

I do not want to go back there. A couple friends of my had cancelled their membership there.

They said it was because of Gwen, but they didn't go into detail.

Product or Service Mentioned: Anytime Fitness Personal Trainer.

Reason of review: Poor customer service.

Preferred solution: I need to cancel my membership. I am very uncomfortable going there again because of the way in which i was treated..

Anytime fitness Cons: Being ripped off.

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Anonymous
#1585297

shouldnt join a membership club when youre out of work ***