Portage, Wisconsin
Not resolved
2.0
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1 comment

There is not any staff hours posted! Personal trainers are lazy and do NOT pick up after themselves!!

knowing that the gym has been close to the staff for four days why would they not you is our $30 Yearly "Association fee" to hire a cleaning crew to come in atleast 2 of those days !! BATHROOM IS DISGUSTIING!! Smells, hair everywhere, garbage a over flowing!! Since we, the members, had to clean up after lazy trainers, we got hurt lifting heavy weights !!

Tanning room gross and garbage over flowing, as well as bed turns off when it wants . Oh and the staff DOES KNOW ABOUT ALL THIS

Product or Service Mentioned: Anytime Fitness Personal Training.

Reason of review: Poor customer service.

Monetary Loss: $750.

Preferred solution: Let the company propose a solution.

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Anonymous
#867343

If this is a constant problem with this one location, and you have spoken to management or the owners then think about bring it up to corporate. The number can be found on the main website.

The "yearly fee" is supposed to go to maintaining of the gym or anything that might be specifically disclosed in the agreement.

This is a very standard practice among the gym business, it is not just Anytime Fitness.