I have been trying since my brother was killed in an automobile accident to cancel my membership. My local club was not helpful and did not provide me with all the information to cancel my membership which also included my brother.
I have been charged another months fees including my deceased brother's membership and am now being told that I must pay out of the contract. This is a very difficult time for my family and I and this company is not taking any steps to make my life a little less hellish. I can't believe that they are tormenting us further. I am also paying for my mother's membership.
Clearly we are all devastated by these recent events. My mother can barely get out of bed much less exercise at a gym where we all spent time together.
I am very sad and disappointed at their lack of compassion on both the local level here is Waxahachie, but also the corporate level with their billing company, ABC. I will never join a gym again!
Product or Service Mentioned: Anytime Fitness Membership.
Monetary Loss: $296.