When my renewal came up after a year on my contract, they tried to automatically renew me by charging on the same credit card that I had originally used. Luckily, I had cancelled that card.
When they weren't able to charge it, they started billing me and harrassing me by phone calls. I sent them a letter, per their request, to have my contract cancelled and not renewed effective the renewal date of 02/06/11. Now, I am still getting phone calls saying I owe them thru April 6th. Pathetic that they don't think enough of their establishment, that this is how they try to keep their customers and collect money!
If I want to sign back up, I will. I don't need to be tricked into doing it.