Invermay, Tasmania
Not resolved
1 comment

I could not use the gym for the 12 month contract but also did not complain /request of any refund for no use, worst is that I am still charged even after the contract is over and have already given in writing for membership cancelation. I referred few friends in the beginning but now I will spend time to find better place for them and will ask them to change their membership form Roxburgh Park Anytime Fitness Centre to any other. They appears to be interested only in making money but not no keep a customer for life by delivering trust and customer service.

Reason of review: Poor customer service.

Monetary Loss: $127.

Preferred solution: Full refund.

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I'm having the same problem in Chelsea, Vic. Paid up one my one year contract, yet they didn't remind me of the contract ending and continued to withdraw payments even though I wasn't going.

Now they're making it extremely difficult to cancel, requesting exit fees of a contract I'm not legally in any more.

Really shady business, definitely avoid.