Centreville, Virginia
Not resolved
1 comment

I signed up 2 days ago and today is the third day of my membership. According to the contract i'm allowed to cancel without a fine, and that's what they told me when I visited.

The man told me it would take 5-10 minutes to send an email of the form? And he said I could leave because it would take long. I didn't get an email for hours so I called and they said they probably got the email wrong, which it probably wasn't since I got an email from them before.

After calling them they still didn't send me the email!! I'm really pissed because I know they're not sending me the email just so that I have to pay to quit.

Product or Service Mentioned: Anytime Fitness Membership.

Reason of review: Poor customer service.

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Anonymous
#1176815

I go to the same gym. The owner lied that you can cancel anytime but after they get your money they will never let you leave.

These people are thieves. I'm planning to get a lawyer and go to the media also.