Sure wish I would have seen these postings early. I knew my membership was coming to an end and assumed that would be the end of that and I would no longer be charged.
When I called to complain about the charge on my credit card statement of not only the monthly fee, but also a yearly maintenence fee, they said I needed to fill out a form in order to cancel. Something they fail to neglect to tell members when they sign up. What a rip...is this ethical? Sounds like a class action law suit is needed against these crooks.
AND isn't it convenient that the annual membership just happens to fall on the month after your contract is up. Oh yea and when they said they would email me the cancellation form, they conveniently forgot. On top of this the place sucked to work out in.
- they have no idea what customer service is. People working there were rude and indifferent.
Product or Service Mentioned: Anytime Fitness Membership.