I signed up for a membership and paid $100, then decided that it was a mistake the very next day because the gym was too far me to drive and it wasn't feasible for me to go very often because of my work schedule. So, I returned the next day to cancel my membership.
Thinking that I would get all of my money back. I was wrong. The manager, Angela, said that she would have to talk to the owner and was baffled because this had never happened before. Her and the owner decided to refund me part of what I paid saying that I was already in the system and that they couldn't refund me the cost of the key card!
They can't reuse it! How is this my problem?! What ever happened to the customer is always right?
So I'm taking my measly $51 and key card and telling everyone not to go to Anytime Fitness in Steamboat Springs, CO. It's not all about the money.
It's the principle of the matter!
Big mistake! Huge!
Product or Service Mentioned: Anytime Fitness Membership.