I called on a Monday to cancel my membership and was told that in order to cancel they would need the original agreement and was told that they will request it. It will take 24hours.
Well I haven't heard back and decided to stop in on that Thursday. I spoke with the same manager and it seemed that he had amnesia. He finally admitted to forgetting to request the agreement, indicating that he deal with Thousands of people daily. Well I do to.
He was nasty and rude and he had the nerve to tell me if I. Ind the agreement, I would have to call and make an appointment with him to discuss my cancellation because he's so busy. Really! I did not have an appointment when I signed up.
It is now Saturday and im pissed. I will never recommend anyone especially the location Romeo Plank & 22Mile Rd in Macomb.
Product or Service Mentioned: Anytime Fitness Membership.
Reason of review: Poor customer service.