Bonham, Texas
Not resolved
1.0
Details
1 comment

Signed with my checking account so I would not be bothered with expiration & im being hounded with phone calls saying a problem. I called the fitness center we joined.

She said looking at my account there was no problem could not imagine why I was being called saying there was a problem.

I don't give info over the phone. They keep taking out of my account the money always there so don't know why they keep calling ( automated )

Product or Service Mentioned: Anytime Fitness Membership.

Reason of review: Poor customer service.

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Anonymous
#1044171

Although there are center member rules, the owner appears lax in assuring members clean off the seats and seat backs on research stance machines. Some members float between equipment not cleaning off the equipment they just used.

And, it's suspect that the spray containers have only water in them to spray on the seats, etc, or if it's a disinfectant. Some equipment pads are torn and should be replaced.

Some TV monitors on equipment do not always work. It makes one wonder if the profit margin is strained that the equipment isn't maintained.