Membership at Anytime in Lake Wales Fl. Was Xl on 12/16/16 by manager Heather.
She said that I was not happy at the gym. Was attending Silver Sneaker class 3 X a week and 1 night of Yoga and Zumba. Zumba was replaced with kick boxing, I tried but not for me. Asked several time to bring back Zumba had 6-7 members attending.
Said she would look into it -NOT. Attending class on 12/16/16 Heather came in pointed at me and said I want to see you in the office after class. Very disrespectful. I am not a child I am over 70.
So she cancelled my membership.
I notified my Health Insurance and filed a complaint. All I want to say to Heather and the owners KARMA!!!
Product or Service Mentioned: Anytime Fitness Membership.
Reason of review: Poor customer service.