Kitchener, Ontario
1 comment

After almost 2 years of being a loyal customer their management has changed from Sonny who was amazing to someone else and now it's someone new again, and let me tell you.. She has the worst customer service and is one of the main reasons I quit.

I quit almost 40 days prior to the next billing date yet she told me I didnt, so now I owe them more money cause they really do not care about their customers. I've had better luck at world gym when I was there...

Also the abc financial services are not helpful at all, if you call them they tell you to call the club, so you call the club and they cannot give you a definite answer to explain the expenses, I will not be stepping foot in there again. Sonny was the best, he made the gym.

Reason of review: Poor customer service.

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Im having bad experience with the galt location basically gouging me for more money when i tried to cancel...horrible people who play head games.