This fitness franchise is horrible - actually it is the person named Megan who is the person who you sign up with - she doesn't know how to do her job - her boss owner Mike Bell told her that she could file for my insurance but she threw a little hissy fit and she actually didn't do it. I was patient to see if she was just late and found out from my insurance company that she never filed for me to get my monthly fitness credit from my health insurance company.
I called her and she told me she had been sick - which I seem to think is funny for 3 months?? I questioned her about this and she said she would do her job now but it was 6 months into my using their facility. She and Mike Bell I fell owe me $80 which is what my insurance would have sent them a check for.
I dropped my membership as I was only on a month to month basis but I still had to pay for the last month. I wrote the owner and have never ever heard anything from him and she didn't even give me an apology she just told me to write a letter that I was quitting their membership - this place is run really bad!!
My next place to complain is the national franchise company to see if they can do anything.
DON'T EVER GO TO THIS ONE!!!!
Product or Service Mentioned: Anytime Fitness Facility.
Monetary Loss: $80.