Waconia, Minnesota
Not resolved

I had a bad experience 1) They set the temperature so low in the winter it is painful to work out in 2) trying to cancel my membership at Anytime Fitness in Excelsior Minnesota was very complicated. I called many times before I had a call back to cancel.

After cancelling I was still being charged and then they said it was not cancelled so I had to stop payment at the bank. Now it was a month later and an additional charge with a 30 day cancellation and notices from the billing company.

I do not recommend this as a place to exercise and there are better choices in Excelsior and Chanhassen. I also recommend you not pay on auto charge with a credit card for safety reasons and for easier cancellation.

Product or Service Mentioned: Anytime Fitness Membership.

Reason of review: Poor customer service.

Preferred solution: Cancel my policy and remove the past due.

Anytime fitness Cons: This place is the worst place i have ever done business, Customer response.

  • 55331 Anytime Fitness
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