Saint Paul, Minnesota
Not resolved
1 comment

*** company that won't let you cancel even when you haven't gone in 8 months. And then won't let you cancel and run you back and forth with their corporate office to no avail.

Reason of review: Poor customer service.

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I am finding the same thing. I stopped going due to fear of a customer.

Did not know that my cc had stopped working, but found out thru my cc company it was due to something on the billing end being fraudulent. Told the mgr I would drop off a check and please cxl me. He refuses to take a check. Had told me he would help me, waiting 3 weeks after he told me 4 times he would call me back.

Their billing is all animated. I have called corporate, now it is telephone tag. I suggest never entering into a contract with this company due to their business ethics. I will give them their 2 months of payments just to say goodbye.

Please be very careful when agreeing to their contract.

The friendliness to get you in the door stops moments after they receive a signature.