Tried canceling my contract with Anytime Fitness in January 2015 and April 2015 after not using the club since December 2013; however, they refuse to cancel my contract. I haven't returned to the club located in Liberty Hill, TX, since after going there three (3) times the place smelled so bad I actually was sick to my stomach.
My contract supposedly runs out on June 2015 and after that I'm stopping direct payments through my financial institution. I even wrote Anytime Fitness corporate office requesting my contract be cancelled but I never received a response.
This company is very unprofessional. As a disabled veteran, I tell others please review their cancellation policy because they may verbally tell you that you may cancel your contract at anytime but that is a lie (when you request early cancellation).
Reason of review: Poor customer service.