Leander, Texas
Not resolved

Tried canceling my contract with Anytime Fitness in January 2015 and April 2015 after not using the club since December 2013; however, they refuse to cancel my contract. I haven't returned to the club located in Liberty Hill, TX, since after going there three (3) times the place smelled so bad I actually was sick to my stomach.

My contract supposedly runs out on June 2015 and after that I'm stopping direct payments through my financial institution. I even wrote Anytime Fitness corporate office requesting my contract be cancelled but I never received a response.

This company is very unprofessional. As a disabled veteran, I tell others please review their cancellation policy because they may verbally tell you that you may cancel your contract at anytime but that is a lie (when you request early cancellation).

Reason of review: Poor customer service.

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