Asheville, North Carolina
1 comment
Not resolved

I just wrote a review now I'm highly pissed because I was just told I have to go to the website and email someone to cancel my membership but in the photo it says you go straight to the gym! so someone is lying here ?? every time I call this gym its something new I was just told you are given a option to have a contract or not have a contract and now its everyone is on a contract so I wish someone would help me, its like I cant get any kind of truths or help from the owner this gym is not ok the way it is being operated and needs new management or something

I didn't like: Not being able to stop charges, Bad service, Being lied to and manipulated, Not talking to owner.

Review #917215 is a subjective opinion of a user.

1.7
Exchange, Refund and Cancellation Policy
Billing Practices
Staff
Value for money
Additional Fees
Website
Cleanliness
Product or Service Quality
Location
Customer service
Diversity of Products or Services
Price Affordability
Equipment Quality
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / Not specified
Preferred solution Price reduction

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Anonymous
Marshalltown, Iowa, United States #1216275

Yeah then you go to the gym and the employees show up whenever they feel like it. We've had this membership for 4 months and haven't used it. The machines are always taken or broke.

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