Manager quote: "Sorry, Can't Help You. Not My Problem." Asked to talk to boss. "Company policy not to give out that information."
Second manager different club: "Why do you keep calling me, I have other things to do?" Ask to speak to boss "We don't give out that information. Company policy."
Third manager promises to fix problem never callsback. Guess what happens when I ask to talk to boss?
Key not working because membership not entered onto computer system by boss. Can't talk to boss -Against company policy.
Gyms independently owned -Customer Service has no clout.
Product or Service Mentioned: Anytime Fitness Membership.