Acworth, Georgia
Not resolved
2.8
Details
0 comments

I joined the gym in May 2014 , on the 3rd . I was going well till the 5th when the owner came and showed me what all the equipment was for and I got a hernia in my stomach , which led to a unexpected surgery , on top of a gall bladder surgery in late May .

I had called in early May tho when I found out I was having surgery to have my account frozen , and the lady told me no problem she could take care of that . In August , late , the owners wife called me to tell me I was in arrears of 74.99 and would have to take care of it immediately or they would send me to collections . It was a Wednesday afternoon , I told the owners wife I would be in on Saturday to fix the issues and talk to them . On Friday they pulled 122.66 off my old debit card ( not sure how they did that because it was a compromised card and was cancelled early on in August , the bank is working on that still as of today 9/2/2014 ) .

I called them and the woman was yelling at me for not taking care of the 94.00 I owed ( again the owners wife ) when just two days before it was 74.00 ... I have filed a dispute with my bank but not sure what they are going to do at the moment ... I called the owner today ( 9/2/14 ) and he says if I don't come in today and fix the new credit card up with them they will debit my account with a nsf on the old card and I will be sent to the credit bureau . I explained I already had asked for the account to be frozen once and wanted everything in writing because I didn't trust them anymore and he laughed at me ....

Anytime Fitness Acworth Ga ... I refuse to continue to pay for services I didn't get and asked to have an account frozen to begin with . It can be sent to the credit bureau for all I care ... life is to short to be bullied into paying for services you didn't get ...

I went to that gym twice and ended up with a hernia in my stomach for not being instructed properly in my honest opinion .

I ate the charges of my surgery for that but I be damned If I pay another dime to people who are rude and unco-operative and can't get their business right .... all they could say was the girl who supposedly froze my account quit after 2 days of working there ...

Reason of review: Problems with payment.

Monetary Loss: $123.

Preferred solution: Full refund.

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