Anytime Fitness - Charged a penalty fee and treated like a criminal for letting GF use keycard TWICE, then attempts were made to extort money

I have been a member for over a year and have paid all of my membership dues up front. I have never let anyone use my key or let someone else into the gym in my whole 12+ months of membership. With that said I let my girlfriend use my key TWICE out of my whole 12+ months of membership because she was relocating with me and thinking about switching gyms. We both work nights, so we use our gyms at night time which is past operating hours thus the reason for not being able to get permission for a guest to accompany me. I have no prior incidents or complaints from management in all of my 12+ months of membership. She just wanted to check out the gym and see what it had to offer and if she liked it, then she was going to sign up. She did like it and had every intention of signing up until what followed.

The events that followed were a $250 charge and being locked out of the gym with no explanation, phone call or warning from the owner or management. I was treated like a child and a criminal when I went to the gym and asked why I was locked out and not given any reason aside from the manager on duty saying "You need to call the owner Dede". I have never violated any rules, paid my dues upfront and in full, re-rack all my weights and pick up after others, so I feel as a valued gym member I would be given the benefit of the doubt. I couldn't even receive the decency for the owner to call me and simply say "Hey, who is this person you're letting into my gym? If it happens again I'm going to charge you $250 and lock you out for x amount of time" or to even call me and let me explain. I could understand if I let someone in 4-5 days a week and was exploiting the gym for some time and be treated this way, but it was TWO times and the first offense in over a year of membership with no prior incidents. I did call and I explained what was going on, but I was met with yelling and lecturing instead of an adult conversation when I called the owner up. I've read my contract and see what it says, but the same way the owner said "you should have called me and asked to bring a guest", you should have called me and explained why I was being charged instead of playing the game of charge the member $250, lock them out and then have them call me once they've taken time out of their day to figure out what heck happened. I was told how my losing $250 was nothing compared to her $30,000 in bills that she has. The end result was Dede keeping my $250 and trying to extort money from me by having my girlfriend sign up, then she would refund me after she pocketed a $720 gym membership out of her.

Now I'm out $250, have a remaining membership at a gym I do not wish to use any longer and they most likely will not let me break contract. The owner, Dede, then tried extorting money out of my girlfriend by having me tell her to sign up then she would refund the $250 penalty. Why would anyone want to deal with someone like this for another 12-18 months? Why should I refer anyone here when an owner acts in such a manner? You’re going to hold my money hostage unless I have someone sign up at your gym and give you more money? You’re committing extortion at this point, very professional. I'll just stick it out and once my contract is up along with my 6 friends I had sign up a year ago, we'll take our $4600 worth of renewals to Life Time Fitness in 5 months. Thank you for being so pleasant and easy to deal with, Dede.

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Customer Service
Review category
Fitness Centers
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5 out of 5
review #464276 by
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Sep 23 #1038061 Orange, California

Basically when you act like a child you get treated like a child, you broke the rules and you are suffering the consequences. How could you not know you did wrong, a five year old would know better.

1 2 Reply

Sep 23 #1038027

Generally when one acts like a child they are treated like one.

2 2 Reply

Aug 17 #1020745

So you broke your contract and are butthurt. Got it.

5 1 Reply

Jul 17 #1008692

I was about to sign up lol. Never mind

5 5 Reply

Sep 23 #1038063

Sign away, don't let a five year old who broke the rules and suffered the consequences deter you. You won't have issues like this little boy did if you follow the rules.

2 2 Reply

Jun 22 #998038 Ashland, Massachusetts

You flat out admit you broke the rules and got busted for it. Grow up take your licks and move on

12 7 Reply

Nov 19, 2014 #902976 Corvallis, Oregon

Yes, you did break rules. You let your GF use you access without notifying management. Had you done so (like you said, simple as a phone call) they could have made an exception. You can't get mad because they are enforcing their own rules - which is clearly stated in your contract.
Source - AF member for over a year

14 14 Reply

Feb 11 #944075 Hawthorn, Victoria County

yes but that smart *** manager lost $4600 pa worth of membership. Thais how *** some of these amateur managers are

4 3 Reply

Sep 23 #1038064 Orange, California

You are not smart yourself are you? They don't care about one member, especially of a member that acts like a five year old when he is caught breaking the rules.

0 3 Reply

Oct 17, 2014 #886223

You're not supposed to let anyone else use your key. It says it in your contract and on a sign. And it's common sense. Take a seat with *** like this. You can take a guest with you and they have to pay a small fee like $7 or something. Rules are rules and they're there for a reason

9 12 Reply

Sep 15, 2014 #870129

Dede Davis is a very dishonest person!! She is all about screwing people out of money and will go to any lengths. She tried to screw the wrong person once and ended up bankrupt in 2010. Note: 6 months after filing chapter 7 she open a new business!! Now that is a cheat. She cheated on her 1st husband and got pregnant with someones baby. Knowingly she lied to the guy for 15 years until he got a paternity test and busted her. She still never said that she was sorry. She is a Sick liar!! Note: These are facts. Look up the public records. * She should have ended the membership not extorted $250 and than tried to get the girlfriend in. 2 wrongs do not make a right. "Don't let a fake *** job sway your opinions guys". She takes medication for something that you do not want....! another fact.

20 10 Reply

Dec 13, 2014 #915117

Dude - what are you even talking about? this strand is about a gym - if you have a personal vendeta take it elsewhere - you aren't making any sense

13 10 Reply

Jun 16 #995880

Dude I have know this lady since high school and would never believe she is any of the things you are saying. She always been sweet

2 6 Reply

Jan 19, 2014 #775554 Stevens Point, Wisconsin

There's a sign on the wall at my Anytime Fitness that says "If you're caught sharing or letting visitors in with you, you will be fined." It should go without saying that if you're paying the monthly fee for yourself and no one else, then no one else should come with you or in your place. They have visitors' hours for a reason. By letting your girlfriend in for 2 free workouts, you let her steal from the company/owner. What if your girlfriend let her other boyfriend crash at your place for 2 nights? You'd be upset too and probably lock her out.

17 9 Reply

Dec 27, 2014 #921754 Los Angeles, California

That was the funniest, yet truest, and awesomest analogy in the history of analogies! Hilarious!!!!! And on point!

4 4 Reply

Jan 14, 2014 #773469

classic case of my fault,your mistake.cant belive the way some people think these days.what if your girl got hurt in the gym,did you ever think of the owner and the liability that would fall on them?no of course not it would'nt effect your life in the least but they would end up in court with lawsuits and lawyer fee's that would most likely close them down.Try opening and running your own buisiness and see what its really like. No Clue.

8 5 Reply

Jan 04, 2014 #768271

You were in the wrong, IDK where the $250 comes from....we only are getting your side of the story.

Seriously though you need to accept and stop victim stancing, that you should have gotten a warning. You got the warning when you signed up.

4 7 Reply
Smarter than you

Jan 03, 2014 #767853 Houston, Texas

"I have never let anyone use my key or let someone else into the gym in my whole 12+ months of membership. With that said I let my girlfriend use my key TWICE out of my whole 12+ months of membership..."

Apparently this guy cant even keep his story either did or did not let anyone use your key and why should they call to tell you that you violated a contract you signed. I can only assume you and your 5 friends are entitled to special treatment everywhere you go.

9 8 Reply
Johnny Raz

Dec 20, 2013 #761448

Your 2nd sentence, "I have never let anyone use my key or let someone else into the gym in my whole 12+ months of membership."

Then you go on to say you let your girlfriend in?

This one's on you.

8 9 Reply

Dec 18, 2013 #760686 Charlotte, North Carolina

Didn't they explain that you weren't allowed to loan our key fob out to anyone else? Sounds like you are the one that messed up. Even if it is only twice. Try explaining to a judge that this was only the second time I was speeding this year and see where that one gets you.

3 6 Reply

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