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  • Customers like
    • Convience of location13
    • Hours10
    • Price7
  • Customers don't like
    • Not being able to cancel19
    • No help on the phone13
    • Poor customer service11

  • 1 day ago
  • Fitness Centers
  • Gym Membership Cancellation
  • 171

i got a membership at anytime fitness because i was working in the area where it was located. After a few months i stopped working in that area and i also moved farther away. I sent them an email to tell them i wanted to cancel since im no longer in the area and refuse to drive 30+ minutes just to go to the gym when there are plenty of other gyms for me to go to that are much closer to me. But... Read more

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  • 2 days ago
  • Fitness Centers
  • East Lansing, Michigan
  • 64
  • REVIEW RATING 4/5

I have only been at the Anytime Fitness for 1 month and I am disgusted at how dirty everything is. The same handprints have been on the mirrors for the whole month witch tells me they do not wash the entire place weekly. The windows are dirty the fans and window sills have an inch of dust on them. The machines and weights havent been washed down completely, . They rely on the customer to do... Read more

Was this review helpful? 0 1

  • Jul 31
  • Fitness Centers
  • Lexington, Kentucky
  • 152
  • REVIEW RATING 4/5

While on vacation in TN, I paid for a short time, vacation membership at an Anytime Fitness location for my family. All 3 of my adult children and my wife and I are fitness fans. We're all members of fitness facilities where we live. We really enjoyed the facility, the equipment, the atmosphere and the value of the experience. I looked for a anytime facility in my areas when we returned from... Read more

Was this review helpful? 1 0

  • Jul 30
  • Fitness Centers
  • Saint John, New Brunswick
  • 141
  • REVIEW RATING 4/5

Much like the other complaints on here, I am unable to cancel my membership. I am at the Mississauga location on 10th line. I emailed asking how to cancel. Not only did I not get a response for a few days (and only did after I pressed through more emails) finally Kelsey emails me and tells me I can only cancel between 9 and 430 on Tuesdays and Thursdays. "business hours". How about Business hours... Read more

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  • Jul 29
  • Health and Beauty
  • Waconia, Minnesota
  • Fitness Program
  • 153
  • REVIEW RATING 4/5

I had a bad experience 1) They set the temperature so low in the winter it is painful to work out in 2) trying to cancel my membership at Anytime Fitness in Excelsior Minnesota was very complicated. I called many times before I had a call back to cancel. After cancelling I was still being charged and then they said it was not cancelled so I had to stop payment at the bank. Now it was a month... Read more

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  • Jul 26
  • Fitness Centers
  • Murray Bridge, South Australia
  • Anytime Fitness Membership
  • 483
  • REVIEW RATING 5/5

i joined anytime fitness, payed all the fees for the sign up, FOB key and monthly fee. I enjoyed the gym for 2 days then was charged my monthly fee again, when i spoke to a manager they told me that the billing is on the 1st of each month so because i signed up 2 days before the first i have to pay at the beginning of the month. I was angry at the fact that they could have told me to come back in... Read more

Was this review helpful? 0 0

  • Jul 25
  • Fitness Centers
  • Sterling Heights, Michigan
  • Anytime Fitness Cancellation Policy
  • 300
  • REVIEW RATING 4/5

I called on a Monday to cancel my membership and was told that in order to cancel they would need the original agreement and was told that they will request it. It will take 24hours. Well I haven't heard back and decided to stop in on that Thursday. I spoke with the same manager and it seemed that he had amnesia. He finally admitted to forgetting to request the agreement, indicating that he... Read more

Was this review helpful? 1 0

  • Jul 24
  • Health and Beauty
  • Apopka, Florida
  • Anytime Fitness Staff
  • 23
  • REVIEW RATING 4/5

The owners fixed everything very quickly and professionally. She runs the best Anytime Fitness in the area!! Good Luck! I was so happy we could come to an agreement to resolve the issue. They are very nice people and I was the last person want to have any compliant with them. I do wish them the very best as it is hard running a small business today. I think part of the problem was myself, be to... Read more

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  • Jul 24
  • Fitness Centers
  • Apopka, Florida
  • Anytime Fitness Cancellation Policy
  • 1
  • 1
  • 25
  • REVIEW RATING 4/5

Moved and tried to cancel, only to get a threat from the owner who hassles the *** out me. 18 phone calls for payment that wasn't due for thirty days. I ask to transfer to my new location and she went nuts. Next I get a threat by a collection group before my bill is due. I will be happy to pay this $116. to rid myself of this gym. Oh yes dirty i got foot fungus as it is not clean. Need to learn... Read more

Was this review helpful? 0 0

Gym on main street in weatherford tx deffently needs to be cleaned. Carpet and tile are dirty. Tv have not worked for weeks on recumbent bikes. Fan fell of wall and has not been replaced. Like going there because it is convenient. Add comment

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