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  • Customers like
    • Convience of location12
    • Hours10
    • Price7
  • Customers don't like
    • Not being able to cancel18
    • No help on the phone12
    • Poor customer service11

  • 17 hours ago
  • Other
  • Byron, Illinois
  • 34

I was attending college in Oxford, MS. I decided to get an anytime member ship, and when I left oxford, I had attempted many times to contact their office. Either they were not there, or not available. There was no local number to get in contact with anyone either to cancel. Finally corresponding via email I was told to send payment and the 50$ cancellation fee, and I did. 3 Years later I am... Read more

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  • 1 day ago
  • Fitness Centers
  • Sydney, New South Wales
  • 12

Very poor customer service. Rules are never inforced even if staff or the manager is right there. manger trains with out towel lead by example. equiptment usally missing every now and then. weights are never put back no sort of enforcement or improvement to this. Non disabled people parking in disabled parking never enforced or any sort of action taken. just a waste of my money as soon as my... Read more

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  • Jun 26
  • Fitness Centers
  • Richmond, British Columbia
  • Gym Membership Cancellation
  • 234

I tried to cancel a gym membership with them because I moved and had access to a gym in my new building. Being too honest with them regarding this was to my disadvantage as this was, in their representative's words, "not a valid reason to leave". She said I would have to pay a $300 cancellation fee in addition to the thirty days. After a great deal of fighting over the phone she so graciously... Read more

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They Sneeks into your account it's old one they don't Contact you. And they Rips you off. And I don't like...I have other bills to Pay and they takes your off your Card No.there not taken it anymore.I'm not Leaving money in there for them took take. Add comment

  • Jun 26
  • Fitness Centers
  • Hervey Bay, Queensland
  • Gym Atmosphere
  • 189

Soooooo, joined up to anytime a few weeks ago with my partner, she and I aare both active gym peeps visiting 4-6 times a week. Seems ok to start with, few little issues but it's clean, new and close so we go ahead and pay 12 months in advance for both of us. Only a few days later and the cracks start to appear, first being a pet hate: loaded up equipment, like everything not just the leg press... Read more

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  • Jun 24
  • Fitness Centers
  • Breaux Bridge, Louisiana
  • Memebership
  • 203

I have had a membership with anytime fitness for years. I have long since been done with my contract and just go month to month with my normal payments. I told them I haven't been using the memebership and the person I was also paying for on my plan is disabled and so can't even use the gym. I pointed out I am not in a contract and asked to have her removed from my memebership. The... Read more

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  • Jun 23
  • Fitness Centers
  • Toronto, Ontario
  • Cancellation Policy
  • 80

20142015 TorontoGTA 1. Limited locations. Overpriced considering their services and locations, very few basic machines at the locations i visited, nothing attractive. 2. Amateur service compared with competitors. 3. Once you sign up cant cancell for any reason, hiden penalty fees added based on total cost of the agreement. If for whatever reason you cant use the membership and decide to cancell... Read more

Was this review helpful? 0 0

When I came to cancel I found it hard work and the staff at cribs Bristol to be very rude and un helpful If it was easy to cancel I may have joined again next year Add comment

  • Jun 16
  • Fitness Centers
  • Shingleton, Michigan
  • Staff
  • 293

My wife made an appointment for a training session. She asked for 11 am, but was told to come at 10 am because the trainer had to run an errand at 11 am. When my wife arrive at 10, the trainer told her she couldn't do it then because she had to run home to "do her boyfriend's hair". What kind of customer service is this? Members seem to be a very low priority. She wiil be cancelling as soon... Read more

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  • Jun 15
  • Fitness Centers
  • Spring Grove, Illinois
  • Gym Membership
  • 454

My husband has a membership for two years here. They are thieves. They charge whenever and how much they want. $35 a month but every so often they charge $60 for maintenance. Do not give them your bank account or card #. They charge you fees ontop of monthly fee whenever! My husbands contract is all done. He did the two years. Two years done. Guess what? They are STILL taking money!!! ... Read more

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