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2.0 Based on 203 reviews Compare to others
  • Customers like
    • Convience of location 16
    • Hours 11
    • Access to all facilities 24 7 10
  • Customers don't like
    • Not being able to cancel 20
    • Poor customer service 16
    • No help on the phone 14

Cancelled membership 2 years ago yet still being directed debited. Had a member call me stating im not registered with anytime fitness yet still being charged. No one answers calls or returns my call. I will be taking legal action! Add comment

I want to cancel my gym contract and they want let me i told them i couldnt afford to pay it and I wont the gym sucks so does the staff i dont recommend them to anyone. Add comment

Wife and I usually go to Winfield but time was short and decided on Hebron Monday morning around 9am. Since it was closed for awhile for updating we figured it would be better than it used to be. Old machines, small, dirty, and just nasty. What we found now was dirt everywhere. Not just from construction but just DIRT! The towels used to clean the machines after use were dirty, the drinking fountain looked as if it was never cleaned. The bottled 5 gal water machine was empty. The machines themselves were dirty as if not cleaned for a long... Read more

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Wife and I usually go to Winfield but time was short and decided on Hebron Monday morning around 9am. Since it was closed for awhile for updating we figured it would be better than it used to be. Old machines, small, dirty, and just nasty. What we found now was dirt everywhere. Not just from construction but just DIRT! The towels used to clean the machines after use were dirty, the drinking fountain looked as if it was never cleaned. The bottled 5 gal water machine was empty. The machines themselves were dirty as if not cleaned for a long... Read more

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Wife and I usually go to Winfield but time was short and decided on Hebron Monday morning around 9am. Since it was closed for awhile for updating we figured it would be better than it used to be. Old machines, small, dirty, and just nasty. What we found now was dirt everywhere. Not just from construction but just DIRT! The towels used to clean the machines after use were dirty, the drinking fountain looked as if it was never cleaned. The bottled 5 gal water machine was empty. The machines themselves were dirty as if not cleaned for a long... Read more

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They allowed my son to sign up before he turned 18, but lied about his age on the application, and also told him that if his doctor wrote a note saying no to working out, then he would cancel the contract, due to his knee surgery. Now he says my son owes him over $700, and he should owe nothing. Thus guy did nothing but lie. Add comment

I had to cancel my gym membership due to loss of job in our family. The young man in the office offered to freeze my account for a year and if I did not reapply I would be dropped off the list. I really liked the gym, just could not afford it right now, so I thought this was a deal. Well, my account was only froze for 1 month and I was charged after one month. I called the 877 number, which you would think would help you. They sent me back to the gym I had the membership. I also gave them a call and of course I got the answering machine... Read more

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I cancelled after my membership. was offered frozen account for a year and if could not continue would drop off. well it only happened for a month and then they charged me again. When I called the 877 # they told me to contact the gym I had the issue with. I did and still have not received my money back that they charged me. I had to quit due to unemployment so every dollar counts. You cannot get a hold of these people in the gym. they are never there and the 877 # is a joke. Very unhappy and worried. Read more

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First I have to say that Anytime fitness here in Delta CO is a great gym, 24 hours, great people, except when I needed to cancel because of loss of job in our family. They offered to keep me on there list for a year and drop off if I did not come back. They only cancelled for a month and then charged me again. I called to get my 29.99 back and was told I had to contact the gym that did the process. I called, of course no one was there, and left a message for my money back and I still have not received. Read more

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Mate drove 20mins to come gym here as I've been a long member of anytime fitness. Drove all the way here just to be told in a nice way to *** OFF as he lives far. However it doesn't matter how far you live if your willing to commit to the lifestyle. Plus he wanted to join this gym as he would have a mate here with me. He was denied the 7 days trial and was told to pay $15 for the casual rate which is fair but looking at the circumstance even a 1 day free test for him would have been really good customer service really disappointed with anytime... Read more

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